Testimonials
Every member of the Retrievex Records Management Team is proud of the extraordinary levels of service we provide to our customers. We are proud, too, of what our customers are saying about our efforts.
“We were operating our own warehouse for our home office and using a national records management company for our remaining offices around the country. We closed our warehouse and transported our boxes from all over the country back to Retrievex. We have cut our expenses dramatically and are using Retrievex’s FileLineACCESS product to integrate all our offices into one website.”
Donna Charron
Allmerica Insurance
“Retrievex indexed five million records and set up hundreds of users on their FileLineACCESS system. Not only have we reduced our direct costs, we have also reduced our indirect costs due to the efficiencies their system has created in our records room. We would never consider operating the old way again.”
Leanna Hatton
Partners Healthcare Systems
“Our previous vendor utilized a manual inventory process to maintain our medical records. We had a very difficult time retrieving our records. Today, 100% of the files we send to Retrievex are indexed once they arrive at their facility. Furthermore, Retrievex was able to provide us with significant savings. We are a far more productive department thanks to this program offered by Retrievex.”
Joe Guglielmo
South Shore Hospital
“We chose Retrievex because they made us feel the most comfortable. They applied their indexing system to our 400,000 plus files. We now have hundreds of individual users ordering files direct from Retrievex using their FileLineACCESS system and have file tracking information available to us that we never had before. The whole program was a success from the start.”
Colleen Cochrane
Sun Life Assurance Company
“Our firm was looking for a more efficient approach to organizing our files. Since switching to Retrievex, we have utilized Retrievex’s web application, FileLineACCESS, to register all boxes and files before they go off-site... Retrievex has not substituted true customer service with a website. We have a dedicated service team, including a team leader that is always available to respond to an issue.”
Victoria Cerulle
Prince, Lobel, Glovsky & Tye LLP
